City of Palmerston

Request an Infringement Review

Have you recently received a City of Palmerston fine related to parking, public places or your dog? Under certain circumstances, infringements issued can be reviewed, which means you need to provide all the relevant details when applying to help us make a decision. 

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Requests must be submitted by completing the Infringement Review Request form here. All fields must be completed. Partially completed forms will not be accepted.

A review request may be submitted within 28 days of receiving the infringement.

Please note: Council will only allow one review per infringement notice.

How to apply:



  • Visit Customer Services at Civic Plaza, 1 Chung Wah Terrace Palmerston
  • Ask for an Infringement Review Request Form
  • Complete and return the form to Customer Services

The following are not valid reasons for submitting a parking infringement review request:

  • the ticket or permit had fallen out of sight or flipped upside down – you must ensure the pay and display ticket is displayed correctly prior to leaving your vehicle.
  • you left your permit in the other car – if you do not have your permit you need to purchase a pay and display ticket and park legally in a bay that is available.
  • you thought you were allowed to park there – only authorised vehicles can park in Loading Zones, Taxi Bays, Disabled Bays, Reserved Bays and Bus Zones.
  • you did not see the sign – as the driver, it is your responsibility to look for parking signs to ascertain if parking is permitted in the area you intend to leave your vehicle.
  • you did not understand the parking sign – the signs are based on Australian Standards.
  • you went to get change for the machine – you need to arrange this before you arrive.
  • you lost track of time.
  • your doctor’s appointment/hairdresser/job interview etc went over time – you must ensure you have parked in a place that provides enough time.
  • you had to use the toilet.
  • you were only parked for a few minutes – parking fees are to be paid after parking your vehicle.


You can apply in writing to Council and request for further time to pay the infringement notice. Council may request information or documentation in support of your application. Part payments of infringements will not be accepted.

Written submissions can be submitted via the following:

In person – Customer Services at Civic Plaza
Email – submit to
Mail – to the CEO, PO Box 1, Palmerston NT 0831

Please note: Council may refuse to deal with the application if all information or documentation is not provided.

A Place for People

Council Offices
Civic Plaza, First Floor
1 Chung Wah Terrace,
Palmerston, NT, 0831
Palmerston, NT 0831

P 08 8935 9922 (24 hour service)
F 08 8935 9900

Office Hours
Monday to Friday 8.15am - 5.00pm
Closed public holidays

Palmerston Library
Goyder Square, The Boulevard
Palmerston, NT, 0831

P 08 8935 9999
F 08 8935 9998

Opening Hours
Monday - Thursday 10am - 6pm
Friday 12pm - 8pm
Saturday 10am - 1pm
Sunday 1pm - 4pm
Closed public holidays

Palmerston Recreation Centre
11 The Boulevard
Palmerston, NT, 0831

P 08 8935 9975
F 08 8935 9900

Office Hours
Monday - Friday 8.15am - 5pm
Closed public holidays