City of Palmerston

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In accordance with Section 164 of the Northern Territory Local Government Act, rate concession is a waiver in whole or part of an obligation to pay rates or a component of rates. Council may grant a rate concession unconditionally or on condition.

Council’s Rate Concession Policy outlines assistance for ratepayers for rates/charges levied on their principal place of residency/principal place of living or institutions that fall under Section 167 Local Government Act.Rates/charges payable on rental properties are excluded from assistance due to their commercial nature.

The following Concessions are available:

  1. Remission of interest due to:
    a. Administrative reasons, errors or omissions which caused or significantly contributed to the failure to pay rates in a timely manner
    b. Proven Financial Hardship (by approved Financial Counsellor) and maintained feasible payment schedule
  2. Deferment of Rates due to:
    a. Proven Financial Hardship (by approved Financial Counsellor)
  3. Waiving of Rates, Charges or Legal Fees due to:
    a. Proven Financial Hardship (by approved Financial Counsellor)
    b. Administrative errors caused by Council
  4. Correction of Anomalies in the operation of the rating system
  5. Public Benefit Concession in line with Section 167 Local Government Act

If you have any questions to the application process please contact the Rates Section under (08) 8935 9922 or rates@palmerston.nt.gov.au or visit us in the Council offices during business hours.

Pensioner Concession
Eligible pensioners are entitled to a concession on rates. The City of Palmerston receives a listing from Pensioners & Carers Concession Service of all rate payers that are eligible for a concession at the time of levying rates.

Concessions for eligible pensioners are automatically included on the rate notice. If a pensioner becomes eligible part way through the rating year they must pay the rates in full to Council and then contact the Pension and Carers Concession Scheme for reimbursement on 1800 777 704 or Palmerston Community Care Centre on (08) 8999 3344.

For more information visit NT Pension Concession Scheme.

A Place for People

Council Offices
Civic Plaza, First Floor
1 Chung Wah Terrace,
Palmerston, NT, 0831
PO BOX 1,
Palmerston, NT 0831

P 08 8935 9922 (24 hour service)
F 08 8935 9900
E palmerston@palmerston.nt.gov.au

Office Hours
Monday to Friday 8.15am - 5.00pm
Closed public holidays

Palmerston Library
Goyder Square, The Boulevard
Palmerston, NT, 0831

P 08 8935 9999
F 08 8935 9998
E library@palmerston.nt.gov.au

Opening Hours
Monday - Thursday 10am - 6pm
Friday 12pm - 8pm
Saturday 10am - 1pm
Sunday 1pm - 4pm
Closed public holidays

Palmerston Recreation Centre
11 The Boulevard
Palmerston, NT, 0831

P 08 8935 9922
F 08 8935 9900
E palmerston@palmerston.nt.gov.au

Operating Hours
Monday - Friday 8am - 7pm